How to Get Started
Asking for help can feel overwhelming. You do not need to have every answer before you call. Our team will listen, help you understand the admissions process and work with you on the next step.
Fresh Start provides relationship-based addiction treatment and ongoing support in Calgary and Lethbridge. We are one Fresh Start across three facilities: Calgary Facility, Lethbridge Facility – Co-ed, and Lethbridge Recovery Community. Our purpose: Providing Solutions to Save Lives, Rebuild Families, and Strengthen Communities.
Call 403-387-6266
Call Admissions
Start by calling 403-387-6266. Our team will talk with you about your needs, explain the assessment process and answer your questions about treatment and ongoing support.
Ask which facility and program may be appropriate, what the next steps are and how to stay in contact. If you are calling for someone you care about, we can help you understand how to support them in reaching out.
Stay in Contact
Once you have contacted us, check in daily while you are on the waitlist, following the admissions team’s instructions. These calls help you stay connected and keep the team informed about your circumstances.
Admissions uses a triaged approach to understand people’s needs and address barriers. Let the team know if your situation changes or you are having difficulty keeping in touch.
Prepare for Intake
When an intake date is arranged, our team will confirm the facility, arrival date and time, and what to bring. Before you arrive, confirm your program length, detox and other preparation requirements directly with Admissions.
Ask about eligibility, identification, health coverage and any costs or funding questions so you understand what is needed. Our team can help you work through the details.
Treatment is the beginning of continued recovery. You will become part of a community where relationships, daily effort and ongoing support help people rebuild their lives and reconnect with family.
