“How we walk with the broken speaks louder than how we sit with the great.” – Bill Bennot
2025:
of Clients shared that staff helped them believe they could recover.
Discover Fresh Start Recovery’s Comprehensive Support
Our team combines professional knowledge, lived experience and a commitment to supporting each person’s recovery. In 2025, four colleagues earned their Certified Addiction Counsellor designation through CACCF. 20 Staff Completed Recovery Coaching Training and 35+ completed peer support training.
Shared programming resources introduced during 2025 included the Pre-Group Manual, Treatment Manual and Spiritual Principles Workbook. Alongside goals developed with each individual, these resources support a consistent approach across our facilities.
Discover Fresh Start Recovery’s Comprehensive Support
Our team combines professional knowledge, lived experience and a commitment to supporting each person’s recovery. In 2025, four colleagues earned their Certified Addiction Counsellor designation through CACCF.
Shared programming resources introduced during 2025 included the Pre-Group Manual, Treatment Manual and Spiritual Principles Workbook. Alongside goals developed with each individual, these resources support a consistent approach across our facilities.
2025:
of Clients shared staff encouraged hope and high expectations for recovery.
Treatment: A Path to Recovery
Fresh Start Recovery connects treatment, housing, Outreach, family support and community. We have 123 treatment beds across three facilities and 114 recovery-oriented housing beds between Calgary and Lethbridge.
In 2025, our facilities recorded 366 treatment enrolments, 291 completions and 75 non-completions. The completion rate was 80%.
Fresh Start achieved Exemplary Standing through Accreditation Canada in 2025. Read the current results.
2025 Treatment Outcomes
366 treatment enrolments across our three facilities.
291 completions
75 non-completions
The completion rate was 80%.
Completing treatment is an important step. Continued housing, Outreach and community connection support what comes next.
Outreach Support: Sustaining Recovery Beyond Treatment
Recovery continues after treatment. Our Outreach team helps alumni stay connected, work through challenges and find practical support as their lives change.
Whether someone lives in Fresh Start housing or elsewhere in the community, they can turn to peer support workers for guidance, referrals and a familiar person to talk with. Alumni meetings, milestones and opportunities to serve help keep those relationships strong.
Family and Friends: Healing Together
Addiction affects family and friends as well as the person using substances. The Family and Friends Healing Initiative offers education, connection and practical tools for people affected by a loved one’s addiction, recovery or loss.
Participants explore emotions, boundaries, communication and the difference between enabling and support. In 2025, 47 people enrolled and 46 completed the program. Fifty-six scheduled sessions were offered through seven eight-session cycles.
Alumni: A Lifelong Community of Support
Recovery continues beyond treatment. Alumni meetings, peer relationships, celebrations and opportunities to serve help people stay connected.
Our alumni community brings together people who have completed treatment and the Family and Friends program. Alumni can share experience, ask for support and give back as volunteers and mentors.
Meeting Every Individual, Supporting for Life. In 2025, alumni celebrated 2,151 years of recovery. See the Outreach results and ongoing support.
Community Partnerships: Strength in Collaboration and Connection
Recovery is supported by people, families and organizations working together. Our community partners help connect people with housing, mental health services, employment resources and peer support.
Those relationships extend the support available beyond treatment and help people find practical next steps. We value the care, knowledge and time our partners bring.
Meet our community partners, volunteer or give once or monthly to help sustain this work.
